1. How much do you charge for shipping and handling?

Shipping charges are calculated on the actual weight of the shipment and the shipping option that you specify (ground, air or overnight). Unless otherwise indicated shipping and handling charges will be applied to all orders placed.

  1. What shipping carrier does use? uses DHL, UPS and FedEx as the primary carrier for most items. Should you require faster service, DHL & UPS Second Day Ground (2 business days) or UPS Next Day Air (1 business day) are available at an extra cost.

  1. Where does ship from?

We ship from our warehouse in Barrie, Ontario.

  1. When will I get my package?

We usually ship within 3 to 5 business days.


Ground: 1 – 5 Business Days

Second Day Ground: 2 Business Days

Next Day Air: – 1 Business Day